How to hard reset or soft reset an Android device.
Is your Android Smartphone slow, freezing,
not responsive, responding incorrectly, or
you can’t remember the phones
password? You’re in luck! There is still a
pretty powerful option available, and that
is to perform a hard reset, also known as
an alternate reset, on the device.
Be sure to backup your account to Google.
or move your files to your external SD CARD.
HERE ARE MAJOR WAYS TO HARD RESET AN ANDROID PHONE DEPENDING ON THE SOFTWARE VERSION.
Note: the different types of methods are numbered, method 1, method 2, method 3, etc.
1. When the phone is powered off, press
and hold the Volume Up and the Volume
Down keys both at the same time, then
press and hold the
Power key until a test screen that shows
some available options appears, usually takes about 15-20 seconds.
When that screen pops up you can let go of the keys.
Press the Volume Down key to navigate
down through the options until it
highlights FACTORY RESET then press the
Power key to select it.
2. Power the phone off all the way, press
and hold the Volume Down key and press
than release the Power key, still holding
the volume down key for about 10-15
seconds. When you see some additional
options pop up on the screen you can let go of the keys.
Press the Volume Down key to navigate
down through the options until it
highlights the reset option; it usually said
FACTORY RESET, then press the Power key to make the selection.
3. While powered off, press and hold the
Home key, while continuing to hold the
home key power the device on by pressing the Power key.
Once the Android Recovery screen appears release the
Home key, then while on the Android
Recovery screen, press the
Volume Up and
Volume Down keys both at the same time.
If/when you’re on the Android System
Recovery screen release all the keys, and
then use the Volume down key to navigate
down to the “wipe date/factory reset”
option. Once it’s highlighted press the
Power key to select it.
Once you see the “Confirm wipe of all user
data?” Press the Volume down key to
highlight “Yes—delete all user data”, then press the
Power key to select it.
4. Power the device off, then press and
hold the
home key and press and release
the Power key (while still holding the Home key).
From the Android Recovery screen, press the Search key.
Tap to select wipe data/factory reset then
select Ok (located in the lower left of the
screen). Note: if screen is not responsive use the
Volume keys to scroll and the Camera key to select.
Select Yes – delete all user data, and then select OK (again lower left).
Select “reboot system now” and press OK.l